Terms and Conditions.
Terms and Conditions - Cassidy Drake Hair
Scope of Services 1.1. Cassidy Drake Hair ("we," "us," or "our") provides professional hair styling, cutting, coloring, and related services ("Services"). 1.2. By booking or receiving our Services, you ("Client") agree to these Terms and Conditions.
Appointments and Cancellations 2.1. Clients are expected to arrive promptly for scheduled appointments. 2.2. Late arrivals may result in reduced service time or rescheduling at our discretion. 2.3. A minimum of 24 hours' notice is required for cancellations or rescheduling. 2.4. Late cancellations or no-shows may incur a fee of up to 50% of the scheduled service cost.
Payment and Pricing 3.1. Full payment is due upon completion of Services. 3.2. We accept cash and major credit cards. 3.3. Prices are subject to change without prior notice. 3.4. Special offers and promotions cannot be combined unless explicitly stated.
Client Satisfaction and Complaints 4.1. Client satisfaction is our priority. Concerns should be communicated immediately. 4.2. We reserve the right to refuse service to anyone at our discretion.
Product Sales 5.1. Professional hair care products sold by us are non-refundable unless defective. 5.2. Defective products must be returned within 14 days of purchase with proof of purchase.
Gift Certificates 6.1. Gift certificates are non-refundable and non-transferable. 6.2. Gift certificates must be presented at the time of service.
Liability and Client Responsibilities 7.1. We are not liable for loss or damage to personal property on our premises. 7.2. Clients must inform us of any allergies, medical conditions, or medications that may affect Services. 7.3. Clients are responsible for supervising any accompanying minors.
Privacy and Data Protection 8.1. We collect and process personal data in accordance with applicable data protection laws. 8.2. By providing personal information, Clients consent to its collection and use as described in our Privacy Policy.
Modifications to Terms and Conditions 9.1. We reserve the right to modify these Terms and Conditions at any time. 9.2. Updated Terms and Conditions will be made available on our website and at our premises.
Governing Law and Jurisdiction 10.1. These Terms and Conditions are governed by the laws of [insert relevant jurisdiction]. 10.2. Any disputes arising from these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of California.
By engaging our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.